Viewing new developments: check the development, phase, flat and documents separately

Information on a new development should come down to the actual development, phase and flat. The sales materials, price list, sales arrangements and handover contents each serve a purpose; check their dates and versions, and do not take the show flat as the actual handover condition.

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Calculating housing costs with documents and keys

Establish first which flat you are asking about

Note the development name, phase, block, floor, flat and layout. Within the same development the view, area and sales status can differ; when asking for a quotation, give the flat's details as well, so you do not get only a general price for the whole development.

How do you check the documents and prices?

Check the flat's details, price, payment arrangements and related conditions against the documents actually used for the sale, and keep the version you read. Where discounts, offers and payment plans carry conditions, clarify them one by one; if in doubt, confirm with the person responsible and a suitable professional.

  • Check the development and phase the document applies to and its date of issue.
  • Record the listed price, the conditions of any offer and the overall payment arrangements separately.
  • Do not use the 'from' price in an advertisement in place of a quotation for a specific flat.

Estate Agents Authority: consumer publications

How does a show flat differ from the handover standard?

Not all the decoration, furniture and fittings on display are necessarily handed over. Ask for a clear handover list, and check the layout, the state of completion and the expected timing. List your own important needs, such as a place to work, storage and furniture dimensions, then compare them with the actual flat's details.

Common questions

Can you estimate a specific flat from the development's lowest 'from' price?

No. Get the quotation and payment terms for the specific phase, floor and flat, then check the applicable documents.

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